The Financial Services Control was established as an independent third-party body for the fair review and resolution of claims, aimed at facilitating and expediting the dispute resolution process compared to industry regulators and the judicial system. Additionally, The Financial Services Control also provides extra protection to traders through The Financial Services Control Compensation Fund.
How does it work?
The Compensation Fund acts as an insurance policy for clients of The Financial Services Control Partners. This fund is kept in a separate bank account and is used only if a Partner of The Financial Services Control refuses to comply with the decision of The Financial Services Control.
How is the Compensation Fund financed?
Each partner contributes a deposit of €10,000,000, which guarantees that a client whose claim has been approved by The Financial Services Control can receive compensation of up to €100,000.
Who is eligible for payments?
It is very important to understand that the Fund will be used only for payments based on decisions made by The Financial Services Control. The entire client base of The Financial Services Control Partner is not eligible to receive payments from the Compensation Fund.
What is the maximum coverage amount?
The Compensation Fund covers decisions of up to €100,000 per client of The Financial Services Control Partner.
The Financial Services Control will pay compensation to the claimant within 90 days after The Financial Services Control's decision to change the status of the Partner. During this time, The Financial Services Control will take all possible measures to facilitate the payment directly from The Financial Services Control Partner to the claimant and will verify the claimant's personal information.
In the event of insufficient funds due to a large number of unresolved claims caused by The Financial Services Control Partner, the current balance of the fund will be evenly distributed among all claimants.
The Compensation Fund cannot be used in disputes related to trading cryptocurrencies, according to The Financial Services Control Rules.