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For traders:

Additional protection up to 100,000 Euros

Details

The Financial Services Control provides additional protection for traders through the Compensation Fund

The Financial Services Control

was established as an independent third-party body for the fair review and resolution of claims, aimed at facilitating and expediting the dispute resolution process compared to industry regulators and the judicial system. Additionally, The Financial Services Control also provides extra protection to traders through The Financial Services Control Compensation Fund.

Compensation Fund

  • How
    does it work?

    The Compensation Fund acts as an insurance policy for clients of The Financial Services Control Partners. This fund is kept in a separate bank account and is used only if a Partner of The Financial Services Control refuses to comply with the decision of The Financial Services Control.

  • How is the Compensation Fund financed?

    Each partner contributes a deposit of €10,000,000, which guarantees that a client whose claim has been approved by The Financial Services Control can receive compensation of up to €100,000.

  • Who
    is eligible for payments?

    It is very important to understand that the Fund will be used only for payments based on decisions made by The Financial Services Control. In case of a detected violation, the client has the right to compensation for lost funds.

  • When
    will the compensation
    be paid?

    The Financial Services Control will pay compensation to the claimant within 90 days after The Financial Services Control's decision to change the status of the Partner. During this time, The Financial Services Control will take all possible measures to facilitate the payment directly from The Financial Services Control Partner to the claimant and will verify the claimant's personal information.

  • What is the maximum coverage amount?

    The Compensation Fund covers decisions of up to €100,000 per client of The Financial Services Control Partner.

  • In case of insufficient funds?

    In the event of insufficient funds due to a large number of unresolved claims caused by The Financial Services Control Partner, the current balance of the fund will be evenly distributed among all claimants.

    The Compensation Fund cannot be used in disputes related to trading cryptocurrencies, according to The Financial Services Control Rules.

Questions and Answers

Quick Links.

  • Who can file a complaint?

    Clients of partner brokers can submit claims to the Dispute Resolution Committee.

  • Who decides the outcome of the complaint?

    The Dispute Resolution Committee receives, reviews, and announces decisions on claims.

  • How does the process work?

    The dispute resolution process is convenient and transparent for all participants.

  • What is a Compensation Fund?

    The Financial Services Control provides additional protection for traders through a Compensation Fund of up to €100,000.

The Financial Services Control

Our services are completely free for traders.